SPA

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CANCELLATION POLICY

While we hope you don't need to cancel your extraordinary Istra experience, we ​understand that plans can change. Please review our cancellation policy below:


- If your host cancels the booking, you will receive a full refund.

- If you cancel your booking more than 24 hours before the scheduled date, a full ​refund will be issued.

- If you cancel your booking within 24 hours of the scheduled date, Istra will ​retain the reservation fee. This fee varies depending on factors such as advance ​ticket purchases and reservations.


In the event of adverse weather conditions, Istra reserves the right to assess ​whether the activity can proceed, always acting in good faith. Should the ​experience need to be postponed, we will make every effort to reschedule at a ​convenient time for you. If rescheduling is not possible, you will receive a full ​refund.

Contact Istra

+34 689 480 334

info@istragency.com

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